These are more problematic things than alternator failure, as we are not aware on how to handle this scenario / avoid it (if any). It is more than what meets the eye as they are distraught over not having their voices heard on the reliability concerns and the sudden price drop. The first lot of customers are quarrelling about getting abandoned by the (Tusker BMW Motorrad) dealer representative on Whatsapp group, in the name of creating a new group for 2019 customers. As with any manufacturer, after six months the burden of proof falls to the customer (though BMW customer services would deal with any case on its individual merit), but this is irrelevant for the G310GS as it hasn’t been on sale for six months yet, and the recall will reinforce any bikes before that point. He also indicated the vibrations beyond 5,500 rpm were so horrible that it would be difficult for him to see the vehicles on his rearview mirror. In a relaxed and slightly raised seat position, every challenge can be surveyed and negotiated with precision. CTRL + SPACE for auto-complete. I thought nothing of it (how many times has a stone pinged out from under your side stand?) 6,000 is beyond perception! Owners have reported issues from day one, and none seems to recommend the G310 duo for a long haul. BMW’s solution is a bare-bones GS with a single-cylinder, 313cc motor. Some owners questioned the premium positioning of these motorcycles, as even the headlamp was said to be poorly fitted and does not hold in a place. liquid-cooled DOHC, 1 x 300mm disc, Bybre four-piston G310GS owner Roger Bickerstaffe from Kent bought his bike in April, and is now waiting for his to be reinforced (likely around the end of July). This is the piece of metal that snapped off, leaving the bike to fall, “Buyers of the motorcycles in question will be contacted by BMW Motorrad in writing or by phone. What matters is that you experience them every day. Source: Important. Shortly after, the US and the UK released a statement: “BMW Motorrad is running a recall campaign to check the side stand connection in the models G 310 R and G 310 GS from the production period 12/2016 – 05/2018 for prior damage and install an additional bearing block for reinforcement purposes so as to prevent any potential bending or, in extreme cases, breakage. “I'm still really pleased with my bike; I use it every day and it’s been 100% reliable to, date. He has an aftermarket centre-stand fitted, but while his dealer awaits the parts, he’s off the road. We tried to speak to the project leader of the G310GS in Germany, but unfortunately haven’t been able to make contact yet – we’ll update the article as and when we can. Luckily my wife’s car wasn’t parked where it usually would be. Testing revealed that exposure to certain weather elements and road-treatments (read: deicing products used on the roads during the winter), the calipers’ unanodized piston bore could show signs of corrosion. 913949). For any brand to sustain in the market, servicing and aftersales support are two key aspects as maintaining credibility holds plenty of significance in the long term. The Whatsapp group comprising of the first set of buyers were abandoned as they continuously posted about the shortcomings of the G310R and G310GS, and all the members from BMW’s Tusker Bangalore dealership exited the group on the New Year’s day, so as to purse a new group for 2019 buyers. Should the piston be stuck in a compressed position, this could affect acceleration and produce a smell. We do not have any updates from the brand for headlight vibration issue. The customers were not given proper explanation of the issues that most commonly dealt with battery draining, clutch and alternator. NHTSA, Harley Issues Recall For Reflector Problem On Some Touring Models, A Number Of Piaggio Products Recalled For Brake Issue, Owners of the affected models will be sent a letter inviting them to make an appointment with their BMW dealer to have all calipers replaced on their vehicle. The Best Heated Gear, 'Cause We're Not All Built For The Cold, Moto Safety Database MotoCAP Says Women's Pants Have A Problem, This Custom Yamaha XS650 Is A British Inspired Classic. The NHTSA published a recall by BMW of North America on 5,938 scooters and motorcycles after two incidents in Great Britain raised suspicions that some of the calipers used could become faulty. Discussing with team Tusker/BMW can happen only when you as an owner of the bike face this issue. Bennetts is a trading name of Bennetts Motorcycling Services Limited, registered in England and Wales (company number 11453343) with its registered office at Worldwide House, Thorpe Wood, Peterborough, PE3 6SB. And luckily it didn’t happen the day before, when my young daughter was sat on it. You can delete or block all cookies but some parts of the website will not work. As it’s a long-term test bike on loan from BMW, the first thing I did was to call the UK headquarters. I’d just pulled the BMW out of the garage to clean it; I wheeled it back from the right hand side and dropped it down onto the stand. Another owner lamented that he got three different explanations for a single issue on his motorcycle as the technical staff did not get the hang of what had actually happened. “I understand parts will be available in the next few weeks, and for now I'm taking that extra little bit of care when putting my bike on the stand. I do. The NHTSA also offers a safety hotline service at 1-888-327-4236. “Since it is not possible to completely rule out an insecure standing position of the vehicle where this fault occurs, BMW Motorrad is fitting the vehicles with an additional reinforcement. I now have a replacement machine, but I also spoke to TJ of BMW dealership. One of his friends lost the rear saddle stay bar due to these vibrations and it took them 2-3 weeks just to procure the part. It still needs the reinforcement, but there are no signs of weakness in this one at the moment. BMW Motorrad has been in the radar for all the wrong reasons lately ever since the G310 twins went on sale at a steep price range in July 2018. I now have a replacement machine, but I also spoke to TJ of BMW dealership Balderston in Peterborough, who told me “If a G310GS had its stand snap out on the road, BMW assistance would come out and recover the bike, take it to the nearest dealer and sort out a hire car for the customer. Here are the details. How new Coronavirus lockdown restrictions affect motorcycling, /bikesocial/reviews/bikes/long-term-test-bikes/bmw-long-term-test-bikes/bmw-g310gs-blog-the-day-my-bmw-crashed-itself, bikesocial/reviews/bikes/Long term test bikes/BMW-Long-Term-Test-Bikes/BMW G310GS blog The day my BMW crashed itself, BMW G310GS blog: The day my BMW crashed itself. Choose the best motorcycle helmet. The clatter of metal and plastic hitting the ground was all the more surprising given that I was standing ten feet away from the bike. Echoing others’ comments on the massive offer price, another owner named Vikrant wrote: “Within 3-4 month of the bike launch they slashed the prices ranging from 40k-70k stating year-end offer & now till stocks last.”. The locally produced G310 duo cost more than their global counterparts that are shipped abroad and even though it did cause frustration among some potential buyers and general audience in particular, customers willing to buy the extra money for the premium nature of the brand still went for it and there was quite a lot of them. Many feel that they are cheated for being the first ones to take delivery of the motorcycles due to the recent year-end price offer for new buyers and poor product quality. Every case would be considered individually.”. The models affected by this recall are the following: Owners of the affected models will be sent a letter inviting them to make an appointment with their BMW dealer to have all calipers replaced on their vehicle.
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