Sign Up, Already have an account? If you don't see your concern listed, chat with us and one of our representatives will help answer any questions you may have. There are no hardware changes associated with the AEM. Would have been a safety issue if car was being driven. . But yet I have a Dodge dealership trying to charge me over 400. My daughter and I were driving on a smooth street, when suddenly the passenger side headrest popped forward. 1-833-280-4748 or contact your preferred authorized dealer to schedule an appointment. The first lawsuit relating to the Chrysler headrest … . . . In August 2017 I came out to get into the car and the drivers side headrest had parked in the driveway deployed overnight. This is highly unexceptable and dangerous. Whether you have the Journey AVP, SE, SXT, SXT Plus, Crossroad, Limited, or R/T Edition our online store features everything you could want for your Dodge Jounery, from spark plugs to Performance Parts. Join the Dodge Brand in celebrating freedom a few days early with the reveal of more heart-pounding power and excitement than ever before. FCA US LLC is offering an emissions control system software update (the “Approved Emissions Modification” or “AEM”) free of charge . The front passenger headrest deployed for no reason. Next day we were sitting in the car waiting for food to be delivered and the passenger side headrest deployed striking my daughter in the face hard enough to leave a bruise. This car is literally falling apart. I was riding down the highway by myself and heard a loud snapping noise. 2010-2018 Dodge Journey 2010-2011 Dodge Nitro 2010-2012 Jeep Liberty 2010-2017 Jeep Patriot or Compass 2010-2012 Dodge Caliber 2010-2018 Dodge Caravan 2011-2018 Dodge Durango 2011-2018 Jeep Grand Cherokee 2010-2014 Sebring/Avenger. . 2009 Dodge Journey 2.4L hesitating and stalling 8 Answers. Car was parked and not running. Fe. Why Do My Tires Lose Pressure in Cold Weather? No impacts involved. statistics and reliability analysis of the 2014 Dodge Journey. The car wasn't even running when it happened. The manufacturer was not made aware of the failure. 1 priority. Drivers side headrest restraint deployed while driving in normal conditions. Save cars. The Problem: If the airbag wiring harness gets chafed within the steering wheel and short circuits, the driver’s frontal airbag may unexpectedly deploy, increasing the risk of a crash or injury in certain Dodge Journey SUVs. Drivers side headrest activated. Owners can call the automaker at 800-853-1403, the National Highway Traffic Safety Administration’s (NHTSA) vehicle-safety hotline at 888-327-4236 or go to www.safercar.gov to check their vehicle identification number and learn more. We're committed to your safety Your safety is our No. One day I came out to my parked Journey and noticed the headrest on the passenger seat popped out of place. One day I came out to my parked Journey and noticed the headrest on the passenger seat popped out of place. . Learn More. As a life long Dodge owner, I don't think I could ever buy another. I feel like I have to worry about my driver side headrest doing the same while I am driving. Headrest had to be replaced. Talking on phone. The Fix: Dodge dealers will inspect the airbag wiring within the steering wheel, replacing it if necessary; a protective cover will also be installed. Headrest exploded into my head. The most recently reported issues are listed below. Car was in motion. July 14, 2017 - Approximately 363,500 model-year 2011-15 Dodge Journey SUVs are being recalled for an airbag wiring harness. character in the VIN number has a significant meaning. for all model year 2014-2016 Ram 1500 and Jeep® Grand Cherokee vehicles equipped with 3.0L EcoDiesel engines (“Subject Vehicles”). Fortunately was sitting forward enough it did not hurt my wife. Every single one of my cars headrests rattle and move loosely in position. At the Dodge Brand, we’re celebrating freedom a few days early with the reveal of our 2021 vehicle lineup, featuring more heart-pounding power and excitement than ever before. We’re fully committed to producing a vehicle with long-lasting reliability, andas a result of this commitment to you, we may periodically recall a vehicle to correct a problem or improve overall performance and integrity.Learn more about the commitment of FCA US to remedy any recall-related repairs on your vehicle, including what you can expect every step of the way. 10 Biggest News Stories of the Week: Hyundai Palisade Puts Some Stank on It, Kia K5 Arrives, 2021 Dodge Durango SRT Hellcat Price Tops $82K, 2021 Dodge Charger: When in Doubt, Just Add Horsepower. Fiat-Chrysler is recalling 275,614 2012-'15 Dodge Journey SUVs to fix a problem with the antilock-brake system. Need to Find a Dealer for Service? Each Dodge needs to fix this before this happens to someone who is driving and causes an accident or even a fatality. vehicle and its unique history. It is a 17-character alphanumeric identifier or a manufacturer’s serial number. Visit the NHTSA website. There are also no rubber support pieces around the incert/adjustment beams to secure the headrest in place properly. This is completely unacceptable. The headrest just popped out for no reason. Vehicle was at 80000 miles at the time so no longer under full warranty, but the manufacturer should have to replace faulty safety equipment regardless. Your preferred dealer has been successfully updated. I contacted Dodge to make them aware of the issue and said there was nothing they could do. . My 2014 Dodge Journey has never been in any kind of accident. originally certified. Access them anywhere. The plastic brackets that latch to the metal bar broke. After research and looking headrest plastic clip have failed and caused headrest to deploy. The dealer was not called. Together, they create a number that provides information about the Head restraint automatically deployed while I was driving going 70 mph on the highway hitting me in the back of the head. The plastic brackets that latch to the metal bar broke. . If my wife would have been sitting there, we would probably be at the hospital with neck injuries considering the force that it ejected at. You are now leaving the Mopar® U.S. site and will be logged out of your account. In the long line of problems with this vehicle and numerous recalls, there is now an injury.
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