Mine did this last night too for 40 minutes. Try chatting with the tech support team through the chat feature in the Owlet app if that doesn’t work! If you don’t have a WiFi connection, you can still use the Smart Sock but you won’t be able to use the app to see the live readings. If grandma has baby and owlet can I turn alarms off on my phone and let it alert only grandma? The first time you walk into any baby store—or even just meander into the baby section at a store like Target—can feel overwhelming. You’re going to be a parent—so many emotions and feelings come with finding out a baby is on the way. View readings in real-time with Owlet App. It’s no…. It’s not explicitly stated anywhere (that I’ve seen). I was doing it per this article, and now see a lot of other people’s questions where there’s is having the same issue after about 2 months. Just call our team at (844) 334-5330, Monday-Sunday from 7 am – 10 pm, MST with your proof of purchase (if purchased from anywhere besides our website) and they’ll help you out! This is what I want to change, the time frame for the 24 hour period, How do I change the alarm sound from “hush little baby” to something else. A HUGE thank you to Owlet for alerting us to the fact she was having frequent episodes of high heart rate. Additionally, a hotspot will not work as you will need a compatible router to connect to the base station. Hello, when you say my phone will alert me also do I have to have the app open or how would that be. If you don’t already have an Owlet visit our Order Now page and join the Owlet family today! I have received multiple notifications on my phone and then when I go to the app the app crashes and there is no notification there. The red notification is designed to alert when oxygen levels go below 80% or the heart rate goes below 60 bpm or above 220 bpm. Get an 8 hour charge … Everything I try, it tells me the session has timed out. The Smart Sock 3 will be expanding to other retailers like Target and BabyList by the end of July 2020. We offer a 1-year warranty on all verified purchases so make sure to give our team a call at (844) 334-5330, Monday-Sunday from 7 am – 10 pm, MST for assistance. Hi Megan, the Smart Sock is a consumer device and does not allow the changing of thresholds. Hi Kristen! Obviously, when the monitor goes off red, you don’t look at your phone… you run to the baby, so the only way you know what the cause was is by looking at the notice it puts on your home screen. Please let us know if you have any other questions! Hi there. Unfortunately, it would be a hardware adjustment that would need to happen that would adjust the Bluetooth distance. nothing happens more. Yes, if you take Owlet to the babysitter, you just need to connect the Base Station to their WiFi and Owlet is designed to send your baby’s information to your smartphone!
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