processing payments, but not delivering the merchandise (in some cases Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed. We’ll guide you through the process. SHEIN is a marketplace that collects goods from numerous sellers. Enter your email address to receive new posts to your inbox! I would compare the quality to Forever21 and H&M. I always click on the link and check the box to leave the package without a signature required. BBB Business Profiles are subject to change at any time. Please check out resources available to you at BBB.org/coronavirus. Shein's team ensures your order is being processed as quickly as possible. delivering poor quality merchandise) or providing refunds. Happy SheIn Shopping Everyone!!! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. There you can find your package tracking number and/or link to courier tracking page. Log in to “My Account” and check order status. Most SheIn items are coming from China, however they do have a warehouse in the United States. Shein is an affordable online clothing site. Shipping at Ramadan and Black Briday may take longer than the 3 to 7 days. Shipping time will be 6-8 working days by standard shipping and 2-4 working days by express shipping. As a matter of policy, BBB does not endorse any product, service or business. Enter Shein's order tracking number in search field on top of the current page. I just placed a huge SheIn order, so I can’t wait to show you some of the items I purchased below! This will generate a prepaid shipping label for you to take to USPS. I also made Parcels package tracking app, download it Parcels for iOS or Parcels for Android. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. My order tracking has not updated since September 16, where it said it was on way to local courier. BBB remains operational and focused on serving our business community. I usually order a size large in most pieces. And many of them may be ultimately one company: ShenZhen Global Egrow E-Commerce Co. To track a Shein package, you need the Shein order tracking number, which can usually be found in your account on the order page. When I track my order, it says it arrived in the United States “at local courier facility” on July 2nd and has not been updated since. Parcel Monitor user from Ireland 4 days ago. I would ALWAYS recommend clicking the box to pay $2.99 for Return Insurance. In fact, because these are all different suppliers, local delivery can take a lot more. The website takes 3 days to prepare your order and local shipping in China. BBB Business Profiles generally cover a three-year reporting period. However I have sent emails and tried to get a hold of the company and couldn't. The company mainly focuses on women's clothing, offering a wide range of men's and children's clothes, shoes, accessories and household goods. Whatever you are looking for - boho dresses, graphic prints, openwork blouses or ultra-bright swimwear, SHEIN - will become an ideal one-stop shop for modern and economical fashionistas, offering a wide range of quality clothes at affordable prices. (Some of the more expensive items ($30+) have turned out to be wonderful quality!). All logos, product and company names are trademarks™ or registered® trademarks of their respective holders. SHEIN also contains large warehouses in several countries of Europe, the USA and Asia. The brand was founded in October 2008, and has since adhered to the philosophy that "everyone can enjoy the beauty of fashion." I would always recommend sizing up in SheIn. I’ve had items come as quickly as 2 business days and take as long as 15 business days. Follow my adventures on Twitter and My Blog. Why is my package stuck in Hebron ky this is ridiculous it should already been delivered if it's that close to me no reason for you to hold it you all have terrible service . I made Snow Trips ski & snowboarding trip planning and ski resort comparison app. (Literally, you can order about 7-8 pieces for around $100! Read more. Snowboarder and kitesurfer. Most SheIn items are coming from China, however they do have a warehouse in the United States. Did you have to pay the shipping with DHL because they are asking me too pay… I don’t understand. For example, you ordered 10 items, these are 10 different suppliers throughout China. First, we need to find tracking number. Your order will dispatch from the nearest warehouse when possible, although the majority of stock is located in China so you may receive different packages for the same order. We can track packages from different online stores, for example: Aliexpress Tracking. SHEIN is an international B2C e-commerce platform. I did not have to pay any shipping with DHL. I’ve had items come as quickly as 2 business days and take as long as 15 business days. They have such a large selection of trendy items and designer dupes at an affordable price point. It usually depends on the number of items you order, but if you need an outfit quickly, I would make sure you order early. Customers will receive orders via Shein's courier partners like Yodel and NOT need to deal with any custom affairs. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I like this website &got everything I ordered, however when I returned some items over a month ago I was assured the refund would go into my sheIn wallet and I still have not received it. Shein is one of the undeniable leaders of pret-a-porter brands for women nowadays. Some of the sources of information BBB relies on are temporarily unavailable. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. I would guess it means all 13 items were shipped in one package together! To place a return, you follow these steps on their website: Sign in to your Account > My Orders > Return Item > Select the Item you want to return. Shein company is located in Shenzhen, China. Normally the delivery period takes 5 to 8 working days, for some cities the delivery period may vary. Yes, SheIn is almost always offering some sort of discount. I would contact SheIn. This site and the products and services offered on this site are not associated, affiliated, endorsed, or sponsored by any business listed on this page nor have they been reviewed tested or certified by any other company listed on this page. It usually depends on the number of items you order, but if you need an outfit quickly, I would make sure you order early. BBB reports on known marketplace practices. When you place an order with SHEIN we will have to process the order first. They have some really neat, unique styles and finds at insanely low and reasonable prices. BBB information and Business Profiles reflect the most current information available to us. I ordered 13 items but my DHL says , “1 pieces”. I have them too!) No! Shein (SheInside), is a Chinese-owned company, linked to one of China’s richest men, Yang Jianxin. Please also be aware that next day delivery is NOT currently available for UK customers. Shein orders to United States are usually shipped by China Post and delivered by USPS when you've chosen Standard Shipping and by FedEx for Express Shipping. The company has sites supported in countries such as the USA, Spain, France, Russia, Germany, Italy, Australia and the Middle East. To track a Shein package, you need the Shein order tracking number, which can usually be found in your account on the order page. hi. What is the meaning of ‘Arrived at USPS Regional Destination Facility’? It has over 700,000 active staffs working hard to deliver items all over the United States. You can find out the history of your order and its status. BBB is here to help. BBB remains operational and focused on serving our business community. BBB Business Profiles may not be reproduced for sales or promotional purposes. Item broken on receipt. Shein tries their best to ship and deliver packages as soon as possible. When I track my order, it says it arrived in the United States “at local courier facility” on July 2nd and has not been updated since. Amazon Tracking. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I’ve bought wide variety of items from SheIn: tops, dresses, sweaters, boots, sandals, handbags, sunglasses, beach bags, and beach blankets. Use of them does not imply any affiliation with or endorsement by them.
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